Retail Sales, CX & Coaching Ideas

Tips and ideas for best practices in selling, compliance and customer service for you, area managers and your frontline retail sales teams.

Ben Collier Ben Collier

Covid-19 social distancing and post-lockdown auditing app

Post lockdown, a vital requirement to reopen non-essential retail, offices, health clubs, pubs and restaurants is to establish social distancing and safety measures. We’ve introduced augmented reality audits to help businesses reopen.

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Digital Transformation Ben Collier Digital Transformation Ben Collier

Retail predicted 1% growth in 2020 here’s the top digital technology

After a tough year for the retail industry, KPMG/Ipsos Retail Think Tank has predicted that there will be at least a 1% growth in 2020. But this doesn’t cover everyone, if you are an inefficient or irrelevant retailer you can still expect to struggle. Discover the top tech trends for 2020 which will keep you ahead of the curve.

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Ben Collier Ben Collier

10 signs you’re an annoying compliance officer

The role of a compliance officer is a tough job, but don't make it any harder by being annoying! Are you guilty of ruffling a few feathers in your workplace? See if you have any of these irritating traits.

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Ben Collier Ben Collier

6 reasons that processes fail

Do your processes fail and you just can't figure out why? We tell you six common reasons why processes don't go to plan and exactly what you can do about it.

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