Experience personal service and the perfect environment across all your lingerie stores
Review’s sale app for lingerie stores ensures every customer in your lingerie stores feels comfortable, understood and excited to treat themselves. With Review, each store, environment, and sales associate represents your lingerie brand.
Take every customer in your store on the perfect customer journey
Too often, store associates are over-eager, being chatty and friendly, but not understanding the customer's circumstances and why they’re shopping for lingerie today.
When not enough focus and attention are given to the customer, the customer leaves empty-handed.
With the Review sales app for lingerie stores, your sales team perform fast, “in the moment” sales observations, mapped and scored against your ideal customer journey. These ensure the sales experience improves every time.
Understanding your customer means you can offer more complementary products
You know your customers come into your lingerie store for the experience; they’re excited to buy something and are treating themselves or browsing for a special occasion.
By understanding the customer's desires, your sales associates can best match your lingerie items to their needs and offer complementary products like fragrances, matching sets or gift wrapping.
With digital sales observations in the Review sales app for lingerie stores, your team track, check, and coach that these conversations are happening. Coach those missed opportunities to improve continuously.
First impressions count; keep all stores up to your standard with your sales app for lingerie stores
When you walk into a lingerie store, you immediately feel the vibe from the environment, staff and merchandise.
If customers don’t feel comfortable and calm, they won’t want to browse or ask for a fitting. Quick, simple daily checks take the operational pressure off your frontline sales associates whilst maintaining the store environment your customers need.
Digital daily checklists combined with instant analytics and action plans to close the loop on ongoing store issues that went unchecked. With insights and photo reporting, you step foot into every store every day.
Spend every store visit on what matters to drive sales — the customers, associates & store
Without a structured approach to store visits, it’s left to each person's style, process and opinion.
A lack of structure leads to frustrating, inconsistent store visits and missing the store's needs. Are they low on stock of specific sizes? Are new starters being coached? Is the store in an enticing state to sell?
You'll uncover the moments that matter with your visits tracked in Review’s sales app for lingerie stores. Spend your time in-store building an environment that improves the customer experience, enhances the employee experience and supports growing sales.
Coach and certify your sales associates for bra fittings
Shoppers come to your store instead of buying online because they know a poorly fitted bra will cause pain or discomfort.
But how do you ensure each sales associate understands how to fit your customers correctly?
Create your fitting certification framework on the Review sales app for lingerie stores to coach sales associates to accurately measure customers for bras that fit well and are comfortable to wear. Happier shoppers, increased customer satisfaction, and returning customers.
Action plans and coaching for continuous improvement
Each store visit or check isn’t about scoring 100% but instead having the frameworks to take corrective action.
With paper or spreadsheets, it’s time-consuming to create separate action reports after each visit; you can uncover the same issue every time or need to follow up manually.
The Review app lets you set yourself and your lingerie store tasks “in the moment” with deadlines, reporting, and clear visibility across the team.
Find the positive and negative moments with a bird’s-eye view
Every visit, checklist, observation and certification is essential, but the real value comes when you find issues consistently occurring in your lingerie stores. Our bird’s-eye view gives you a real-time snapshot of benchmarking and performance.
Scores everything with Review’s retail sales app for lingerie stores. Now you’ll see the good, the bad, and the opportunities to increase customer service.
Drill down to the stores, teams or regions that need corrective action.
46%
More fragrance experiences
96%
Of customers offered bra fitting
7%
Jump in store performance
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App & web retail sales app
Say goodbye to paper or the rush to find a pen. Complete your lingerie store visits, checklists, observations and audits in the sales app on corporate or personal devices - iOS, Android and the web.
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Photos & questions
Every question in your retail sales app for lingerie stores has optional or mandatory notes and photos. Split your visit into the sections of your stores.
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Tasks & action plans
Each employee has a dedicated tasklist with due dates and timelines to close the loop. Continuous coaching and improvement.
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Instant insight
Review instantly updates, giving you a real-time bird’s-eye view across your lingerie team’s retail sales. Quickly export to CSV and compare across your organisation.
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No training
Your field and retail support team can instantly pick up and use the Review store visit app, just like the apps they're used to from the App Store.
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Single Sign-On
With single sign-on, your lingerie store employees can log in with their existing company account like Office 365 or Active Directory.
“I feel like I've unlocked something here with taking results and changing them. I wouldn't have that if it wasn't for Ocasta Review”
— Steph Howe, Store Trainer
Your Review sales app for lingerie stores leads to more sales and better customer service
Sales observations ensure sales associates take each customer on a consistent purchasing journey to make them feel excited, understood and ready to buy their lingerie from you.
Upsell opportunities when every sales associate understands your customer's needs and offers the right experience and complementary items like beauty and fragrances.
Daily and weekly checklists create a lingerie store environment that makes shoppers feel calm and comfortable.
Make every head office visit from L&D, regional managers and operations focus on the needs of your lingerie store with structured store visits reports and audits.
Coach and certify your sales associates for bra fittings.
With the Review sales app for lingerie stores, your stores and sales associates provide a consistent, comfortable environment for your customers, leading to more sales and better customer service.
