Retail Sales, CX & Coaching Ideas
Tips and ideas for best practices in selling, compliance and customer service for you, area managers and your frontline retail sales teams.
End of year retail employee appraisal comments 2023
It has been a testing year for everyone especially your employees. If you need a little help writing comments and questions on your end of year appraisals then look no further.
Covid-19 social distancing and post-lockdown auditing app
Post lockdown, a vital requirement to reopen non-essential retail, offices, health clubs, pubs and restaurants is to establish social distancing and safety measures. We’ve introduced augmented reality audits to help businesses reopen.
Top tips to ensure your mobile workforce stays safe
These days, more and more companies are shifting towards mobile workforces.
How to know if your Retail OpEx strategy is failing and what to do
Implementing an operational excellence strategy is hard work and knowing whether it’s actually working can be even trickier. We discuss how to spot the signs and what to do to keep your team on track.
Retail predicted 1% growth in 2020 here’s the top digital technology
After a tough year for the retail industry, KPMG/Ipsos Retail Think Tank has predicted that there will be at least a 1% growth in 2020. But this doesn’t cover everyone, if you are an inefficient or irrelevant retailer you can still expect to struggle. Discover the top tech trends for 2020 which will keep you ahead of the curve.
How to keep retail sales GDPR compliant for 2022 in the automotive industry
Good visibility, speedy operations, thorough tracking, reporting and training are the best ways to feel confident with the General Data Protection Regulations. Find out how you can achieve that in this GDPR guide for the automotive industry.
How can you increase the speed of retail operations in your stores whilst maintaining quality?
Speed and quality are the two most common factors that operations professionals are continuously fighting between. Discover how to get the balance right and sustain your success in this guide.
What is the easiest way to ensure regulatory compliance in your retail busienss?
Non-compliance can lead to large financial penalties, inspections and audits, imprisonment, destroy a brand's value and market reputation, or your company could be shut down completely! We tell you how you can avoid this and ensure compliance in the easiest way possible.
How to leverage people analytics to improve employee performance
How to use people analytics to improve employee performance and productivity. Find out what to look for and how to leverage the data.
How to keep your store organised during an end of season sale
Carrying out an end of season sale when you have multiple stores is an incredibly stressful time for retailers. We tell you how you can keep your store organised during this very busy period.
How companies are destroying success because of poor risk management
Risk management is called that because you should manage risks, not avoid them altogether. Discover why risk aversion should not replace risk management and how it can hinder your company's growth and success.
How to promote a safety culture at work
Promoting a 'safety culture' at work is a tough job but it's not impossible. Discover how to create a culture of safety for your large workforce to ensure compliance and minimise risk all the time.
Why your team never complete tasks that you ask them to do
It can be incredibly frustrating when you keep asking your team to complete tasks and they just never do them. Find out why they aren't completing them and what you can do to change this.
How to improve employee training audits to ensure compliance in finance
Regulations for employees working in financial services are a lot higher than in most industries. In fact, compliance regulations for finance teams are getting more complex. Discover how to improve your financial services training and training audits so you can minimise risk.
Five steps to get your employees to care about their role in retail
The retail industry has some of the highest turnover rates. Discover how to engage your staff and get them to care about their role. When you do this they'll want to stay with your business for the long-haul.
Why won’t your retail employees upsell? Because no one gives a crap!
Your employees aren't upselling and you're left scratching your head, sounds familiar? It's because they think no one cares so what's the point! We tell you how to reverse these attitudes and improve upselling for good.
6 proven strategies to improve your sales in retail
Are you struggling to boost sales in your physical store? Look no further, we give you 6 strategies proven to boost your sales for good. Find out the solutions that actually work.
10 signs you’re an annoying compliance officer
The role of a compliance officer is a tough job, but don't make it any harder by being annoying! Are you guilty of ruffling a few feathers in your workplace? See if you have any of these irritating traits.
6 key things to remember when strategic planning
Strategic plans are hard and don't always go the way that you hoped. We tell you the 6 key things to remember to ensure that your plans are always a success.
How to effectively measure non-desk employee’s performance
We give you key metrics which you should include in your non-desk employee performance reviews, these will give you a holistic overview of their performance and ensure they are working up to standard.