A performance management system is a process where you consistently review the performance of your employees and give them the knowledge and support they need to achieve their goals and objectives.

Post lockdown, a vital requirement to reopen non-essential retail, offices, health clubs, pubs and restaurants is to establish social distancing and safety measures. We’ve introduced augmented reality audits to help businesses reopen.

These days, more and more companies are shifting towards mobile workforces.

Implementing an operational excellence strategy is hard work and knowing whether it’s actually working can be even trickier. We discuss how to spot the signs and what to do to keep your team on track.

After a tough year for the retail industry, KPMG/Ipsos Retail Think Tank has predicted that there will be at least a 1% growth in 2020. But this doesn’t cover everyone, if you are an inefficient or irrelevant retailer you can still expect to struggle. Discover the top tech trends for 2020 which will keep you ahead of the curve.

Good visibility, speedy operations, thorough tracking, reporting and training are the best ways to feel confident with the General Data Protection Regulations. Find out how you can achieve that in this GDPR guide for the automotive industry.

Speed and quality are the two most common factors that operations professionals are continuously fighting between. Discover how to get the balance right and sustain your success in this guide.

Non-compliance can lead to large financial penalties, inspections and audits, imprisonment, destroy a brand's value and market reputation, or your company could be shut down completely! We tell you how you can avoid this and ensure compliance in the easiest way possible.

How to use people analytics to improve employee performance and productivity. Find out what to look for and how to leverage the data.

Carrying out an end of season sale when you have multiple stores is an incredibly stressful time for retailers. We tell you how you can keep your store organised during this very busy period.

Risk management is called that because you should manage risks, not avoid them altogether. Discover why risk aversion should not replace risk management and how it can hinder your company's growth and success.

Promoting a 'safety culture' at work is a tough job but it's not impossible. Discover how to create a culture of safety for your large workforce to ensure compliance and minimise risk all the time.

It can be incredibly frustrating when you keep asking your team to complete tasks and they just never do them. Find out why they aren't completing them and what you can do to change this.

Regulations for employees working in financial services are a lot higher than in most industries. In fact, compliance regulations for finance teams are getting more complex. Discover how to improve your financial services training and training audits so you can minimise risk.

The retail industry has some of the highest turnover rates. Discover how to engage your staff and get them to care about their role. When you do this they'll want to stay with your business for the long-haul.

Your employees aren't upselling and you're left scratching your head, sounds familiar? It's because they think no one cares so what's the point! We tell you how to reverse these attitudes and improve upselling for good.

Are you struggling to boost sales in your physical store? Look no further, we give you 6 strategies proven to boost your sales for good. Find out the solutions that actually work.

The role of a compliance officer is a tough job, but don't make it any harder by being annoying! Are you guilty of ruffling a few feathers in your workplace? See if you have any of these irritating traits.

Strategic plans are hard and don't always go the way that you hoped. We tell you the 6 key things to remember to ensure that your plans are always a success.

We give you key metrics which you should include in your non-desk employee performance reviews, these will give you a holistic overview of their performance and ensure they are working up to standard.