Easily keep track of your franchisee's performance
Use your franchisee store visit app to ensure your visits are not just routine check-ins but opportunities to collect insights, coach staff, monitor progression and ensure corrective action.
Ensure consistency in visits to your franchisee
Setting clear expectations and goals for your franchisees is paramount in monitoring their performance - this means defining key performance indicators (KPIs) to gauge their sales, customer satisfaction levels, and compliance.
However, store visits to franchisees can sometimes lack focus, leading to wasted time and missed improvement opportunities. With the Review franchisee visit app, you can guide each visit with a structured report, aiding in prioritising where time is spent.
By concentrating on critical areas, this approach reveals valuable insights that can influence the direction and performance of KPIs in your franchisees, which means faster improvements.
Quickly gather the insight needed to improve
Franchisee visits are usually quick and informal, so there's little time for writing reports. This casual process leads to missed opportunities for collecting important data, making it hard to track key performance indicators (KPIs).
The Review app for franchisee store visits makes data collection quick and easy, allowing you to capture insights in seconds. Each response contributes to a report that scores franchisees, making it simple to identify their strengths and weaknesses. This clarity makes decision-making and progress tracking easy.
Coach your franchisee staff and ensure tasks get resolved
To help your franchisees succeed, it's important not only to monitor KPIs but also to coach frontline teams on how to improve.
With Review, you can assign tasks in real-time, allowing you to identify issues and assign specific tasks to employees for resolution. These tasks can range from ensuring they complete policy training to updating shop window signage. With set deadlines, everything gets done on time.
Detailed and precise explanations for store managers to follow
When adding photos to your franchisee report, it can be hard to add context to those images.
Save time and improve clarity on every franchisee visit by capturing and annotating clear photos “in the moment”.
Each photo is timestamped and geotagged with the location where it was taken. Be confident you’ve got the evidence and insight from every franchisee store visit.
A simple helicopter view to see the performance of all your franchisees
With Review, you can effortlessly track the performance, patterns, and trends across all your franchisee stores. This oversight allows you to quickly identify potential issues before they escalate and capitalise on areas of strength for further improvement.
Gone are the days of tedious file searches or lengthy email exchanges with store managers or franchise owners. Instead, you have instant access to real-time data and insights, empowering you to make informed decisions and take proactive measures to enhance overall franchise performance.
Say goodbye to typing notes while on the move
Capturing every franchisee store visit in real-time eliminates the need for later note-taking in tricky places like car parks or trains.
Forget about the tedious task of deciphering messy notes or recalling visit details. With real-time recording, you'll have precise and comprehensive visit information right away, enabling you to concentrate on interacting with staff, assessing performance, and improving results.
“I use Review to get a snapshot of the last 28 days and show me what’s happening across all our UK stores. It tells me what we need to work on, and what we need to celebrate. And that’s where I lean into education for the new month.”
– Steph Howe. Victoria’s Secret
❌ Before Review
There’s no structure in place, meaning every franchisee visit is different
Rushing to find pen & paper or the latest spreadsheet leads to franchisee visits not being documented
Completed franchisee visits get lost in filing cabinets, spreadsheets, conversations or emails
There's no consistent standard between different franchisee visits
Nothing changes after a franchisee visit, with the same issues appearing over and over again.
✅ With Review
A clear framework is in place, driving consistency across all franchisee visits
Recording each franchisee visit in real-time means no longer trying to remember what was said
Bird’s-eye view and instant analytics give you and the rest of your team visibility and insight
Franchisee visits are consistent between managers with structured templates and standards
Assigned tasks and action plans to coach franchisee staff, resolve issues and see meaningful progress without manual follow-up.
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Franchisee store visit app
Say goodbye to paper or the rush to find a pen. Complete your store visits in the app on corporate or personal devices - iOS, Android and the web.
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Photos & questions
Every question in your visit report has optional or mandatory notes and photos. This makes it easier to provide context and clarity around your points.
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Tasks & action plans
Each employee has a dedicated tasklist, with due dates and timelines to close the loop. Continuous coaching and improvement.
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Instant insight
Review instantly updates, giving you a real-time bird’s-eye view of your team’s behaviours. Quickly export to CSV and compare across your organisation.
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No Wi-Fi needed
The app transitions into offline mode when no network is detected. So even when assessing learning impact in stock rooms or basements, you can continue working.
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Single Sign-On
With single sign-on, your employees can log in with their existing company account like Office 365 or Active Directory.
Your franchisee store visit app makes it easy to ensure brand consistency & adherence to best practices.
A clear framework is in place, driving consistency across all franchisee store visits.
Real-time task assignments for you and your retail team come with deadlines, reporting, and team-wide visibility, ensuring speedy resolution of all issues.
Find the positive and negative moments across your stores with a bird’s-eye view.
Consistency, a structured framework, a clear view of issues and patterns, and quick resolution of problems are vital for improving your brand placed within franchises.
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