Measure learning impact and highlight training needs with every store visit
Ensure learning programmes drive real change on the shop floor by quickly observing employee behaviour. With the L&D store visit app L&D managers can effortlessly see if retail teams are implementing their learning so they can assess training needs, measure employee behaviour and refine their training programmes for maximum learning impact.
Make learning measurable to drive actual results
Showing the impact of L&D is only possible with clear evidence of their effect on business goals and performance.
Ocasta Review’s L&D store visit app helps you measure the impact of learning by allowing you to seamlessly observe behavioural changes in employees, assess their training needs and tweak your post-training so you can gauge your influence on sales and customer satisfaction.
Ultimately, this gives you greater control over business outcomes. If positive behaviours decline one month, adjust your training to target the observed weaknesses. This way, you can directly impact the results achieved.
L&D observations made quick and easy
As an L&D Manager, you're busy and don't have time for lengthy or complex reporting tools. Ocasta Review works on any mobile or tablet device.
You can quickly observe on the go with a simple swipe, tap, and submit. And with our offline capability, you can use it anywhere, even without an internet connection, making staff observations seamless and hassle-free.
Easily highlight training needs
With the L&D store visit app, you’ll easily see each store's training needs, which can be drastically different. For example, you might notice that one store's weakness is centred around upselling, whereas another is not so good at store cleanliness.
You can use the data to create training that accommodates those needs and supports your employees in the areas where they need it most.
Spend every store visit on what matters to drive change
Without a structured approach, every L&D store visit leaves each person to their own style, process, and opinion. This can lead to frustrating and inconsistent store visits, where valuable time is spent on aspects that don't directly impact sales or customer satisfaction.
With Ocasta Review, you can streamline your observation process by building reports that focus on what is needed to determine the effectiveness of your learning program.
This ensures that your time is spent efficiently, with a clear focus on areas that directly contribute to improving performance and achieving business goals.
Action plans and coaching for continuous improvement
Each L&D store visit isn't just about achieving a perfect score but also having the necessary frameworks to address any issues identified. Observing poor behaviour is pointless if no action is taken to correct it.
Using paper or spreadsheets can result in uncovering the same issues during every visit without actions being taken to prevent them from happening again.
The Review L&D store visit app allows you to set tasks for yourself, your L&D team and your retail store in real time. For example, you can remind employees to review manual handling training or prompt your L&D team to adjust sales training to emphasise customer conversations.
Easily spot positive and negative behaviours with a bird’s-eye view
Review makes it easy to spot consistent behaviours that don't match your training. Our bird's-eye view gives you a real-time look at performance.
With each visit, the app scores everything, showing what's going well and where employees can improve. This helps align training with what's actually happening.
Directors can quickly focus on specific stores, teams, or regions to find who or where extra training support is needed.
“I use Review to get a snapshot of the last 28 days and show me what’s happening across all our UK stores. It tells me what we need to work on, and what we need to celebrate. And that’s where I lean into education for the new month.”
– Steph Howe, Victoria’s Secret
❌ Before Review
Lack of visibility into how training translates into on-the-job behaviour.
Difficulty in identifying which training initiatives are most effective.
Inability to measure the impact of training on key performance indicators.
Challenges in aligning training programs with observed behaviours.
Limited ability to track and monitor employee progress over time.
Lack of actionable insights to inform training optimisation efforts.
Difficulty in identifying and addressing skill gaps or deficiencies.
Lack of accountability for applying learned skills in the workplace.
âś… With Review
Gain clear insights into how training influences on-the-job behaviour.
Quickly pinpoint the most impactful training initiatives.
Measure training's direct impact on crucial performance indicators.
Seamlessly align training programs with observed behaviours.
Monitor employee progress and development effortlessly.
Use insights to fine-tune your training strategies.
Identify and address skill gaps.
Conduct post-training assessments and evaluations with ease.
Drive accountability for applying learned skills.
Improve employee performance with evidence of your impact.
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App & web L&D store visit app
Say goodbye to paper or the rush to find a pen. Complete your L&D store visits in the app on corporate or personal devices - iOS, Android and the web.
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Photos & questions
Every question in your visit report has optional or mandatory notes and photos. This makes it easier to provide context and clarity around your points.
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Tasks & action plans
Each employee has a dedicated tasklist, with due dates and timelines to close the loop. Continuous coaching and improvement.
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Instant insight
Review instantly updates, giving you a real-time bird’s-eye view of your team’s behaviours. Quickly export to CSV and compare across your organisation.
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No Wi-Fi needed
The app transitions into offline mode when no network is detected. So even when assessing learning impact in stock rooms or basements, you can continue working.
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Single Sign-On
With single sign-on, your employees can log in with their existing company account like Office 365 or Active Directory.
Your L&D store visit app makes it easy to spend time on what matters and uncover the insights needed to improve.
Consistency in L&D store visits to ensure you’re uncovering the insights you need to improve employee performance.
Training needs analysis makes it easy to see which training is needed to drive improvement.
Action plans and coaching makes it easy to ensure that corrective action is being taken to improve employee performance.
Consistency, a structured framework, a clear view of issues and patterns, and quick resolution of problems are vital for improving employee performance in your retail stores.
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