Easily improve operational efficiencies and standardise practices
Whether you’re assessing sales performance and customer service or visual merchandising and back-of-house standards, use Ocasta Review to ensure every store operates efficiently and standardises all practices effortlessly.
Focus on the critical operational checks
Operations managers' routine visits often lack direction, resulting in wasted time and missed opportunities for improvement. Juggling various tasks and unplanned distractions during store visits makes effective time management challenging. As a result, these visits become inconsistent and fail to address crucial store needs.
With your ops store visit app, you can enjoy a guided digital report where every visit prioritises critical areas, from inventory tracking to point-of-sale displays and queue management. By honing in on these vital aspects, you uncover valuable insights, driving efficiency in your retail store's performance.
Stop operational inefficiencies from resurfacing
Store visits from operations managers are usually short and casual, with no time for report writing. This results in missed opportunities for data collection, meaning operational inefficiencies resurface time and time again.
The Review, operations store visit app makes it quick and easy to capture operation-specific insights, which you can do in seconds. Each answer you collect adds to a scored report, so it’s easy to spot store strengths and weaknesses. This clarity supports easy decision-making and operational improvements.
Prevent operational delays by addressing and resolving issues effectively
Operations managers have a lot on their plate, overseeing multiple stores. However, if their store visits are brief, it can result in overlooking follow-ups on operational problems, leaving tasks unresolved.
The Review ops store visit app allows for real-time task assignments, all tasks have deadlines for completion, along with reporting and team-wide visibility. So you can rest assured that all ops issues are quickly addressed, with clear timelines for resolution.
Annotate photos for maximum clarity
When you're checking things like the display at the cash register or signs in the store window, it's essential to take photos with the ability to annotate them. Hence, everyone understands what you're talking about in your report.
Save time and improve clarity on every ops store visit by capturing and annotating clear photos “in the moment”.
Each photo is timestamped and geotagged with the location where it was taken. Be confident you’ve got the evidence and insight from every ops store visit.
A simple helicopter view to make your job easier
It's difficult for operations managers to compare store performance with a limited view. This lack of insight slows your ability to identify trends, areas needing attention, or opportunities for operational improvement.
Our bird’s-eye view feature offers operations managers like you an instant overview of each store's performance. Allowing you to quickly assess what's practical, pinpoint areas for improvement, and uncover opportunities for improvement. No more frustrating file searches or lengthy email exchanges with store managers.
Wave goodbye to typing notes while travelling
By capturing each operational visit in real-time, you eliminate the need to jot down notes later in the car park or on a train.
Say goodbye to the headache of deciphering messy notes or recalling visit details. With real-time recording, you'll instantly have precise and thorough visit information, freeing you to focus on interacting with staff, assessing performance, and achieving your goals.
“I use Review to get a snapshot of the last 28 days and show me what’s happening across all our UK stores. It tells me what we need to work on, and what we need to celebrate. And that’s where I lean into education for the new month.”
– Steph Howe. Victoria’s Secret
❌ Before Review
There’s no structure, meaning every ops store visit is different.
Rushing to find pen & paper or the latest spreadsheet leads to visits not being documented.
Completed ops visits get lost in filing cabinets, spreadsheets, conversations or emails.
There's no consistent standard between different ops store visits
Nothing changes after an ops store visit, with the same issues appearing over and over again.
✅ With Review
A clear framework is in place, driving consistency across operational store visits
Recording each ops store visit in real-time means no longer trying to remember what was said
Bird’s-eye view and instant analytics give you and the rest of your operations team visibility and insight
Ops store visits are consistent between teams with structured templates and standards
Assigned tasks and action plans to resolve issues and see meaningful progress without manual follow-up.
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App & web ops store visit app
Say goodbye to paper or the rush to find a pen. Complete your store visits in the app on corporate or personal devices - iOS, Android and the web.
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Photos & questions
Every question in your visit report has optional or mandatory notes and photos. This makes it easier to provide context and clarity around your points.
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Tasks & action plans
Each employee has a dedicated tasklist, with due dates and timelines to close the loop. Continuous coaching and improvement.
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Instant insight
Review instantly updates, giving you a real-time bird’s-eye view of your team’s behaviours. Quickly export to CSV and compare across your organisation.
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No Wi-Fi needed
The app transitions into offline mode when no network is detected. So even when assessing learning impact in stock rooms or basements, you can continue working.
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Single Sign-On
With single sign-on, your employees can log in with their existing company account like Office 365 or Active Directory.
Your ops store visit app makes it easy to spend time on what matters and uncover the insights needed to improve.
Consistency in ops store visits to ensure you’re uncovering the insights you need to improve store performance.
Task lists with deadlines for continuous improvement and corrective action straight from the app.
Find the positive and negative moments across your stores with a bird’s-eye view.
Consistency, a structured framework, a clear view of issues and patterns, and quick resolution of problems are vital for improving operations in your retail stores.
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