Capture more data with new insight types

Do you need more flexibility when tracking performance on the app?

With our new percentage insight and enhanced yes/no insight, it’s easier to track important data points so your insights reflect real-world observations.

Track metrics with precision and flexibility

Enter percentage values

Now, you can input percentage values directly, making tracking metrics like attach rates simple.

Whether you're monitoring customer satisfaction or operational efficiency, this new feature allows you to capture the numbers that matter with minimal effort.

Capture “No” as a positive outcome

We know that sometimes, “No” is the correct answer. With our improved Yes/No Insights, you can now set "No" as a positive response, scoring 100%.

This flexibility allows you to track performance accurately without re-wording questions where "No" represents success.

Why these updates matter

Save time with more intelligent data entry

By making percentage entry direct and intuitive, you spend less time inputting numbers and focusing more on what the insights tell you. It’s all about cutting out unnecessary steps and getting to the insights that matter.

Increase accuracy in your reporting

With the ability to track "no" as a favourable outcome, you can make sure your data reflects real-world results without needing workarounds. This makes your reporting more accurate and helps you make decisions based on the true performance of your team or processes.

Plan and act with confidence

With more flexible data capture, you can precisely analyse your business performance. These new insights give you the power to make decisions backed by real, relevant data, helping you stay ahead in a fast-moving environment.

How to use the new insight types

Percentage insights: You can enter percentage values for key metrics directly into your reporting, eliminating the need for manual calculations.
Enhanced yes/no insights: Set "No" as a positive response where relevant, allowing for more accurate data capture.

These updates will be rolled out over the next seven days. To access these new insights, make sure you’re on the latest version of the app. We’ve included a reminder in the app to prompt your team to update.