Retail Sales, CX & Coaching Ideas
Tips and ideas for best practices in selling, compliance and customer service for you, area managers and your frontline retail sales teams.
6 easy steps to improve customer service standards in retail
Your customers expect more, and the only way to impress them is by delivering top-notch customer service. Discover how to improve standards across all your retail estates in our latest article.
How to ensure your retail sales training programme delivers results
Why isn’t your B2C sales training programme delivering the results you need and what can you change to start seeing a difference? Find out here.
Overcoming common challenges for retail sales teams
If you’re a frontline sales manager working in the B2C industry, you’ll probably have noticed the lack of resources and tips which are out there to help people like you. Discover our expert guide on how to overcome sales challenges in the B2C industry.
How to get your retail sales staff to maximise profitability per sale
For you and your frontline sales team to consistently hit those targets it’s vital that everyone is maximising profitability per sale. Read our easy and actionable tips which make it simple to get the most out of every customer interaction.